Welcome to First Call TeleServices
Services
Infrastructure and Security
- 100% power backup with end-to-end fiber connectivity to ensure a 24x7 service.
- Integrated internet and voice-based support benchmarked to national practices.
- Dedicated modular workspaces.
- Alternate call routing facility.
- Access control mechanisms.
- Well-defined fire exits and advanced fire-protection systems.
- Recreation area and training rooms.
- Cafeteria.
- Dedicated Broad Band Lease line, with terrestrial & underground flexibility for maximizing up time.
- Centrally managed system for loading files from CDs, floppies, etc
- VLAN with firewall enabled
